I can't start the installation

by **Ironika** » Thu Sep 27, 2007 6:24 am

I try to install the roster on my page, but i can't start the installation after the upload. I become the error message:

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, service@webmailer.de and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log."

Hope somebody can help me, thx.

server sql version is 5.0.45
server php version is 5

by **Hurz** » Sun Sep 30, 2007 5:28 am

Same problem here - "old" roster 1.7.3 is running without trouble. Here is what Diag tells me (1.7.3):

PHP Version 5.2.2
PHP API Type cgi
safe_mode Off
open_basedir Off
allow_url_fopen On
file_uploads On
upload_max_filesize 2M

The wowroster 2.0 is build [1365].

by **zanix** » Sun Sep 30, 2007 5:50 am

The installer is the same code as in Roster 1.7.3 so I don't see why it doesn't work in 2.0

by **Hurz** » Sun Sep 30, 2007 6:40 am

I think i found it .. there is a .htaccess file in the .zip file in the roster main folder. If you delete this file, the setup works fine.

by **zanix** » Sun Sep 30, 2007 7:13 am

This file is necessary for SEO mode in Roster
You can safely remove it, but SEO mode will not work

On that note, I wonder what in the .htaccess file would cause it not to work

by **Hurz** » Sun Sep 30, 2007 7:41 am

I am not sure what SEO means, but i guess my problems with getting shown ANY uploaded data (and to mention any button under Guild or Realm info) has to do with that (and the problem that i get the 1044 no access error when adding any addon).

But if i upload the .htaccess file, i get the 500 Internal Server Error message again.

You can see how it looks like without the .htaccess (http://wow.rosendorfer.net/roster2).

by **zanix** » Sun Sep 30, 2007 8:08 am

Looks ok to me...

And SEO is an acronym for Search Engine Optimization
It basically makes the urls in Roster more readable by search engines and imho it makes the url more 'pretty' as well

by **[PUPPETS]Gonzo** » Wed Oct 03, 2007 4:26 pm

I have the same problem on my installation on http://helden2.deswahnsinns.de - whereby http://helden2.deswahnsinns.de/index.php works fine.

It looks like your rewrite code has some problems, if no special file is requested. Maybe the reason is, that I use subdomains and no subdirectories?

Calling http://helden2.deswahnsinns.de directly, produces some error in the apache logfile:

[Wed Oct 03 10:17:46 2007] [error] [client xx.xx.xx.xx] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.

Using LogLevel debug in the httpd.conf:

[Wed Oct 03 10:20:45 2007] [error] [client xx.xx.xx.xx] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Wed Oct 03 10:20:45 2007] [debug] core.c(3027): [client xx.xx.xx.xx] r->uri = /local/htdocs/deswahnsinns.de/helden2/index.php
[Wed Oct 03 10:20:45 2007] [debug] core.c(3033): [client xx.xx.xx.xx] redirected from r->uri = /local/htdocs/deswahnsinns.de/helden2/index.php
[Wed Oct 03 10:20:45 2007] [debug] core.c(3033): [client xx.xx.xx.xx] redirected from r->uri = /local/htdocs/deswahnsinns.de/helden2/index.php
[Wed Oct 03 10:20:45 2007] [debug] core.c(3033): [client xx.xx.xx.xx] redirected from r->uri = /local/htdocs/deswahnsinns.de/helden2/index.php
[Wed Oct 03 10:20:45 2007] [debug] core.c(3033): [client xx.xx.xx.xx] redirected from r->uri = /local/htdocs/deswahnsinns.de/helden2/index.php
[Wed Oct 03 10:20:45 2007] [debug] core.c(3033): [client xx.xx.xx.xx] redirected from r->uri = /local/htdocs/deswahnsinns.de/helden2/index.php
[Wed Oct 03 10:20:45 2007] [debug] core.c(3033): [client xx.xx.xx.xx] redirected from r->uri = /local/htdocs/deswahnsinns.de/helden2/index.php
[Wed Oct 03 10:20:45 2007] [debug] core.c(3033): [client xx.xx.xx.xx] redirected from r->uri = /local/htdocs/deswahnsinns.de/helden2/index.php
[Wed Oct 03 10:20:45 2007] [debug] core.c(3033): [client xx.xx.xx.xx] redirected from r->uri = /local/htdocs/deswahnsinns.de/helden2/index.php
[Wed Oct 03 10:20:45 2007] [debug] core.c(3033): [client xx.xx.xx.xx] redirected from r->uri = /local/htdocs/deswahnsinns.de/helden2/index.php
[Wed Oct 03 10:20:45 2007] [debug] core.c(3033): [client xx.xx.xx.xx] redirected from r->uri = /

I had this problem starting from the first beta version until now. Using Apache/2.2.3 (Debian) with coresponding mod_rewrite module, PHP/4.4.6-2 (which should not matter)

If you need further information or testing, please let me know

Edit: fixed typo in "quote"-tags

by **Isaul** » Sat Dec 22, 2007 4:02 pm

We just upgraded our guild's site to the beta, and we had the exact same problem/solution as mentioned above. Kept getting an internal server error any time we tried to access any file, but everything worked after deleting that .htaccess file.

Revision [1555]