The step one screen loads up fine. The installation notes say, "Roster Installer has scanned your server and determined that it meets the requirements." It says my php version is 4.4.1 and the MySQL module IS available. If it matters it says the GD module is not available. So, I click on "Start Install" and it goes to the Step Two screen.
On this screen I put in the correct information, then I get one of two errors:
(error 1)
It moves to Step Three screen and says:
Failed to connect to database XXXXX as XXXXX@localhost.
Restart Installation?
(error 2)
It goes to a white screen with the text:
Could not obtain SQL structure/data
I think the first one might have more to do with the stability of the server or something, because I seem to get the second error more often. But when I don't get the first error I get the second error. Another kid seemed to have the same problem in another forum, but hadn't gotten any responses.
Forum Entry
For the sake of ease I'll repeat his code snippets here. In the install.php file there are two areas that give the kill(Could not obtain SQL structure/data) command.
- Code: Select all
function remove_remarks($sql)
{
if ( $sql == '' )
{
die('Could not obtain SQL structure/data');
}
- Code: Select all
function parse_sql($sql, $delim)
{
if ( $sql == '' )
{
die('Could not obtain SQL structure/data');
}
This other kid determined that the problem had to do with the first part, by using a print command just before each kill statement.
I went in to the install.php file and tried to see what would happen if I remove the "remove remarks" function. Interestingly enough, I get neither of the above mentioned errors. It goes to either a DNS error or a 404 type page as if it is trying to go to a site that doesn't exist. This still happens after step two.
Has anyone else seen this? Or can you point me in the right direction? I'd appreciate any help I can get. Thanks.
Arangarx
