Install fails with no error (timing out?)

by **xNoLaNx** » Wed Jan 24, 2007 6:07 am

I downloaded wowroster 1.7.2, extracted it locally, uploaded to my web host, and navigated to myhost.com/roster and it asks to install, I click install, it loads for about 2 minutes, then stops and I have a blank page, with no errors, no feedback at all. phpbb is working on the same server without problem, so I don't think its a (common) php or mysql issue. I'm sure I missed something. Can someone help me? :scratch:

by **zanix** » Wed Jan 24, 2007 12:39 pm

Check your web server error logs
Your web host may have disabled error reporting display

by **xNoLaNx** » Wed Jan 24, 2007 3:16 pm

The last line in my web server log is the GET for the install.php
I'm contacting my provider to see if there are more verbose logs that I can get.

by **Oobie** » Thu Jan 25, 2007 12:42 pm

I'm having the same issue.

If you find the fix, please post it here!

by **xNoLaNx** » Fri Jan 26, 2007 5:22 pm

I got access to my error logs and they are empty, does roster disable/lower the php logging? Is there a way to set roster to have more verbose debug output?

Edit:
My install.php line43 has:
error_reporting(E_ALL);

So I'm not sure why/how it's failing with no errors.

by **zanix** » Sat Jan 27, 2007 12:04 am

error_reporting(E_ALL); means display all errors

I don't know what is going on then...

Does your web server specs match our requirements?
http://www.wowroster.net/wiki/index.php ... quirements

by **xNoLaNx** » Sat Jan 27, 2007 3:51 am

Apache 2.0.59
PHP 4.3.11
MySQL 4.1.20

However, register_globals is On, should I talk to my provider about a server where they have register_globals off?

by **xNoLaNx** » Sat Jan 27, 2007 4:12 am

I installed an .htaccess with:
php_flag register_globals off
Didn't seem to help.

by **zanix** » Sat Jan 27, 2007 3:16 pm

Sigh, I really don't know

Put this in a .php file

Code: Select all: <?php php_info(); ?>

And go to it in your browser

by **ipsycho** » Sun Jan 28, 2007 11:21 am

i also am having the same issue, i installed it for my guild, and a friend asked me to set it up for hers, she has the same web provider as we do, and it only gives me a blank page on the install.php

ours and her servers are identical.

[edit 1]
Apache/2.0.59
PHP/4.3.11http://www.wowroster.net/Forums/posting/mode=editpost/p=14367.html
WoWRoster.net › Forums › Roster › General Support & Feedback › Installation › Edit post › Re: Install fails with no error (timing out?)
SQL/4.1.20

[edit 2]
the test.php file works flawlessly, as do the forums

xNoLaNx wrote:I downloaded wowroster 1.7.2, extracted it locally, uploaded to my web host, and navigated to myhost.com/roster and it asks to install, I click install, it loads for about 2 minutes, then stops and I have a blank page, with no errors, no feedback at all. phpbb is working on the same server without problem, so I don't think its a (common) php or mysql issue. I'm sure I missed something. Can someone help me?

by **xNoLaNx** » Tue Jan 30, 2007 6:26 am

Do you want me to paste all of the php info or a specific section? phpbb works, fyi

by **jakkals** » Tue Jan 30, 2007 7:56 am

I got the same problem but mine is a bit stranger. I installed the wowroster (v 1.7.2) fine last week and it was working. We then ran into the other issues with 1.7.2 regarding the luaparser.php and wowdb.php files. Downloaded those two files last night and replaced them into the lib directory. Unfortunately since then we get a Blank page trying to access the roster.

Then I decided to repeat the installation and do a fresh installation and from then on I found the same problem with the Blank page after the first install page. Any help would be really appreciated...

by **rain62537** » Thu Feb 01, 2007 3:57 am

Has anyone come up with a solution to the problem of just getting a blank screen when doing the initial install? I click on the install link and it just sits there until it goes to a blank screen and nothing happens.

by **lythrdskynrd** » Tue Feb 06, 2007 4:37 am

not of any additional assistance - but i've got the same problem
e107 working without issue on the same website
downloaded the 1.7.2 this morning uploaded and get
the blank install page issue

Server
Apache/2.0.59 (Unix)

PHP Version
4.3.11

MySQL
4.1.20

*UPDATE*
http://l2p-guild.co.uk/roster/php_info.php

as reccomended by some I posted my php_info.php file - I'm
pretty sure that this is meeting the minimum requirements

http://l2p-guild.co.uk/roster/ <---- base install
http://l2p-guild.co.uk/rosterB/ <---- beta install
http://l2p-guild.co.uk <---- e107 working

by **lythrdskynrd** » Tue Feb 06, 2007 5:59 pm

additionally ... I *MAY* have a previous version of roster
as I downloaded it once a few months ago - I will try to
track that one down as well

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